SHANGRI-LA HOTELS AND RESORTS SPONSORS THE AWARD 2017
Shangri-La Hotels and Resorts is delighted to sponsor this year’s Les Clefs d’Or Award. Our Group has been an active supporter of Les Clefs d’Or for a number of years as we believe Concierges play an important role in taking care of our guests and curating memorable and exceptional experiences for them.
Les Clefs d’Or also plays an important role in setting and maintaining a high standard of excellence for Concierges worldwide through its educational programmes. We place great value on education as part of Shangri-La’s development programme for our Concierges. They are at the frontline of service innovation and delivering Shangri-La’s hallmark hospitality from the heart.
While you are at the Congress, I encourage you to take the opportunity to meet and connect with some of the world’s leading Concierges. This is an outstanding global network of Concierges and you can learn a great deal from your industry colleagues. I commend all of you who have been nominated and are competing for the distinguished Les Clefs d’Or Award as you have shown exceptional commitment to the Concierge profession. You are the future of your profession and I encourage you to continue to strive to be among the best in the industry.
Executive Vice President Europe, Middle East & North America
Shangri-La Hotels and Resorts