Our Amazing Candidates


SHANGRI-LA HOTELS AND RESORTS SPONSORS THE AWARD 2017

Dear Candidates, 

Shangri-La Hotels and Resorts is delighted to sponsor this year’s Les Clefs d’Or Award. Our Group has been an active supporter of Les Clefs d’Or for a number of years as we believe Concierges play an important role in taking care of our guests and curating memorable and exceptional experiences for them.

Les Clefs d’Or also plays an important role in setting and maintaining a high standard of excellence for Concierges worldwide through its educational programmes.  We place great value on education as part of Shangri-La’s development programme for our Concierges. They are at the frontline of service innovation and delivering Shangri-La’s hallmark hospitality from the heart.

While you are at the Congress, I encourage you to take the opportunity to meet and connect with some of the world’s leading Concierges. This is an outstanding global network of Concierges and you can learn a great deal from your industry colleagues. I commend all of you who have been nominated and are competing for the distinguished Les Clefs d’Or Award as you have shown exceptional commitment to the Concierge profession. You are the future of your profession and I encourage you to continue to strive to be among the best in the industry.

Best regards,

Michael Cottan
Executive Vice President Europe, Middle East & North America
Shangri-La Hotels and Resorts

Alexandre GUEVEL

Alexandre GUEVEL

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Award Candidate - France

Christian FONS

Christian FONS

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Award Candidate - Spain

Ciaran O’HANLON

Ciaran O’HANLON

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Award Candidate - New Zealand

Jaimy DE GRAAF

Jaimy DE GRAAF

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Award Candidate - Holland

Mark FINN

Mark FINN

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Award Candidate - Canada

Suha YESILYURT

Suha YESILYURT

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Award Candidate - Finland

Vaclav JANCARIK

Vaclav JANCARIK

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Award Candidate - Czech Republic

William THOMSON

William THOMSON

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Award Candidate - Great Britain

Vitaliy ANTROPOV

Vitaliy ANTROPOV

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Award Candidate - Russia

Mark ANDERSON

Mark ANDERSON

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Award Candidate - Australia

Malte MASUTH

Malte MASUTH

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Award Candidate - Germany

Lukas FURST

Lukas FURST

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Award Candidate - Austria

Jessica GORMAN

Jessica GORMAN

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Award Candidate - USA