Award Candidate - Russia
Date of birth: 25/02/1986
The Ritz-Carlton, Moscow
125009 Moscow, Russian Federation
How many years has the candidate been a Concierge? 4
How many years has the candidate been a Member of UICH? 1
Is this his/her first International Congress? Yes
Languages: Russian – English
Why are you nominating this candidate?
Vitaliy is ambitious young man, who takes an active part in the life of Les Clef`s d`Or Russia and social life. He shows respect and dignity to his colleagues. Vitaliy always seeks opportunities to get acquainted with new partners who are valuable for the association. He is marathon runner and involves colleagues in sport activities. Vitaliy is also a volunteer – he takes part and heading charity projects on behalf of The Ritz-Carlton, Moscow hotel and “Les Clefs d`Or Russia” (Charity run, Pensioners’ Food and Fellowship Program, environmental responsibility program).
Describe the process you used to select your candidate:
All candidates wrote 3 essays on the following topics: Why I’m a good candidate; What does it mean to be a concierge; What is the future of the association in Russia. After the candidates submitted the essay, they had an individual interview with the Ex Com and based on the interview and essays Ex Com made an open ballot and the one who got majority of votes was elected to represent Russian chapter.
Additional comments: Vitaliy is really proud of being a Concierge and member of Les Clef`s d`Or Association. His personal mission as he stated in the presentation a year ago when became a member of Association is to show every guest of Moscow that a Concierge is a friendly, knowledgeable and always willing to help a person in the hotel. For the last year he did a lot of useful things for Association (implementing new ideas, organizing excursions and team building activities for colleagues to create a friendly environment inside the Association. And also he made a lot of guests of his hotel satisfied of the stay in Moscow (he has plenty of positive comments of happy guests at The Ritz-Carlton hotel. Vitaliy won a nominee The Ritz-Carlton Gold Standard Award of 2016 throughout the world- it is recognition of employee who provides an exceptional service for the guests.